- #Logitech alert commander grey screen drivers#
- #Logitech alert commander grey screen update#
- #Logitech alert commander grey screen driver#
After I reinstalled Logitech Options, Options loaded and did a long scan (I was hoping it was going to find it) but I still ended up getting "No devices connected.
#Logitech alert commander grey screen driver#
I didn't tick the "Delete driver software for this device" 'cause I don't know what that does and I'm afraid it would delete the software from the receiver.
#Logitech alert commander grey screen drivers#
Reinstall Logitech Options, see if it now detects the mouse.īefore I did his instructions, I also uninstalled all Logitech drivers related to the Unifying Receiver and the mouse. When confirmed that the mouse works back. Uninstall SetPoint and Logitech Options Unplug receiver for the mouse. Here's a portion of the email they sent me:
And in those 2 times I called them, they said that would contact me by email ('cause they have my email on file) regarding the issue with Logitech Options. I assume they knew about my problem since I contacted them by phone at least 2 times by now. I don't know if I would be surprised or not if people have experienced the same issue in earlier versions of Logitech Options. Wow, you say you've tried this in Windows 10?! I would have thought it would have worked in Windows 10. I am glad I am not the only one experiencing this issue.
#Logitech alert commander grey screen update#
The last tech support person I spoke with told me that I should just wait until the next Options update comes, which will hopefully fix the issue. That's just my opinion.Įdit 2: I tried the 6.20 and 6.00 versions of Options software and I encountered the blank screen issue on that as well.Īlso, I want to know if someone has encountered the same issue as me. I think it's the Options Software itself. I used the latest version 6.30.80 first.Įdit 1: I just did this for the 2nd new mouse, also a M510, I bought and I'm still getting the same issue. Someone suggested that I try an older version of Options, but I still encountered the same thing. I close it out, and now I just get a blank screen with the Logitech logo on the bottom of the window. Your Wireless Mouse M510 has been successfully paired." I click Done and it takes me back to Add a device section.
Anyway, I click Add Devices, then I have to go back to Logitech Unifying Software > Advanced, then I unpaired my mouse, then back to Options window > Add Unifying Device, turn it back on, and says "Pairing completed. Please be sure your devices are connected and turned on." Well, my M510 mouse is already connected, turned on, and paired, so I don't know why it does that. I think it does like a little scan and then it says "No devices detected. Wireless Mouse M510." Alright, so I downloaded the Logitech Options for Windows 7 and I open the executable file, it extracts files, and then it brings me to another window. Please use the Logitech Options app to customize settings for these devices. Logitech SetPoint does not support all of the Logitech devices connected to your system. I thought the Mouse and Keyboard Settings is where I change the settings for my mouse buttons, but that doesn't seem to be the case because when I open it, it says "New software available. I have already plugged in the Unifying Receiver and all the drivers got downloaded and installed successfully and said it's ready to use. I downloaded the Mouse and Keyboard Settings, Logitech Unifying Software, and the Logitech Options.
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